Enterprise Security & Zero Data Retention Baseline
ArkAgentic enforces in-memory (RAM-only) processing for model inference. Prompt and completion payloads are processed for response generation and destroyed immediately after completion.
No persistent disk write retention, no prompt log storage, and 100% prohibition on using customer prompts or completions for AI model training are enforced as platform baseline controls.
Global Regulatory Compliance Framework
Our compliance controls are aligned to major privacy and security frameworks used by enterprise legal and procurement teams:
- Australia Privacy Act 1988 and Australian Privacy Principles (APPs): transparent processing controls and data sovereignty alignment.
- United States standards: architecture aligned with SOC 2 Type II controls and CCPA/CPRA requirements, with US East data sovereignty routing controls.
- EU GDPR alignment: support for GDPR Article 28 processor obligations and enterprise DPA (Data Processing Addendum) workflows.
- International security references: ISO/IEC 27001 and ISO/IEC 27018 cloud data protection practices.
Data We Process
- User Identity Data: Name, Email, and Account Tier for registration, authentication, and account administration.
- Billing and Telemetry Metadata: token counts, API latency, and anti-abuse diagnostics for billing, quota control, and reliability operations. Prompt content itself is excluded from telemetry storage.
Data Residency & Cross-Border Guardrails
Inference traffic is routed by approved Enterprise Cloud Regions (for example, US East) with strict controls that prohibit non-compliant cross-border transfer unless legal and compliance review is explicitly satisfied.
Data Subject Rights & Enterprise Requests
Customers may request data access, export, correction, and deletion. Enterprise customers can initiate DPA-linked legal review and processing records requests through ArkAgentic privacy operations.
DPO & Privacy Contact
For privacy incidents, legal requests, or regulator-facing compliance communications, contact our privacy operations team.
privacy@arkagentic.com